LOCAL COLLECTION- Join your holiday close to home ENGLAND AVON( 06: 30hrs- 08: 30hrs) Bristol, Bedminster2 BEDFORDSHIRE( 10: 00hrs- 11: 00hrs) Bedford1, Biggleswade2, Dunstable2, Leighton Buzzard2, Luton, Toddington Services ( M1) BERKSHIRE( 10: 00hrs- 10: 40hrs) Bracknell1, Chieveley Services ( M4), Maidenhead, Newbury1, Reading, Slough BUCKINGHAMSHIRE( 10: 20hrs- 10: 40hrs) Amersham2, Aylesbury1, Beaconsfield2, Bletchley2, Buckingham2, High Wycombe, Marlow2, Milton Keynes, Newport Pagnell Services ( M1) CAMBRIDGESHIRE( 09: 20hrs- 11: 00hrs) Cambridge, Ely1, Huntingdon, March2, Peterborough ( Centre), Peterborough Services ( A1M), Soham2, St. Neots2, Wisbech2 CHESHIRE( 05: 30hrs- 07: 00hrs) Altrincham, Cheadle1, Chester, Chester Services ( M56), Congleton2, Crewe, Knutsford Services ( M6), Macclesfield3, Nantwich2, Northwich1, Runcorn, Sale, Sandbach Services ( M6), Stockport, Warrington, Widnes1 CLEVELAND( 04: 30hrs- 05: 30hrs) Billingham1, Guisborough1, Hartlepool, Middlesbrough, Redcar1, Stockton- on- Tees CORNWALL( 03: 00hrs- 05: 00hrs) Bodmin1, Camborne2, Falmouth2, Hayle2, Helston2, Launceston2, Liskeard, Newquay2, Penzance2, Redruth2, St. Austell, Saltash2, Truro COUNTY DURHAM( 03: 30hrs- 05: 30hrs) Bishop Auckland1, Chester- Le- Street1, Consett2, Darlington, Durham, Newton Aycliffe1, Peterlee1, Spennymoor1, Stanley2 CUMBRIA( 03: 30hrs- 04: 30hrs) Kendal, Penrith2, Carlisle4 DERBYSHIRE( 07: 30hrs- 08: 40hrs) Alfreton1, Belper2, Chesterfield, Clay Cross1, Derby, Dronfield1, Heanor1, Ilkeston1, Long Eaton1, Ripley1, Swadlincote2 DEVON( 04: 00hrs- 06: 00hrs) Barnstaple3, Dawlish1, Exeter Services ( M5), Ilfracombe3, Newton Abbot, Okehampton3, Paignton1, Plymouth, Sidmouth2, Tavistock3, Tiverton2, Torquay1 DORSET( 05: 00hrs- 06: 30hrs) Bournemouth, Bridport2, Christchurch1, Dorchester1, Poole1, Weymouth1, Wimborne Minster1 ESSEX( 09: 30hrs- 12: 00hrs) Basildon, Birchanger Green Services ( M11), Braintree2, Brentwood, Chelmsford, Clacton- on- Sea1, Colchester, Epping2, Grays2, Halstead2, Harlow, Ilford2, Loughton, Maldon2, Rayleigh2, Romford, Southend2, Thurrock Services ( M25), Witham GLOUCESTERSHIRE( 06: 30hrs- 08: 30hrs) Cheltenham1, Cirencester1, Gloucester1, Severn View Services ( Aust M4), Stroud1 HAMPSHIRE( 06: 50hrs- 10: 20hrs) Aldershot2, Andover2, Basingstoke, Cosham1, Eastleigh, Farnborough1, Fareham, Fleet Services ( M3), Gosport1, Havant, Portsmouth, Ringwood, Romsey1, Southampton, Totton1, Waterlooville 2 , Winchester Services ( M3) HEREFORDSHIRE & WORCESTERSHIRE ( 05: 30hrs- 06: 00hrs) Bromsgrove1, Hereford1, Leominster3, Kidderminster1, Malvern2, Redditch1, Ross- on- Wye2, Worcester1 HERTFORDSHIRE( 10: 40hrs- 11: 45hrs) Barnet1, Borehamwood2, Cheshunt, Hatfield1, Hemel Hempstead, Hertford2, Hoddesdon2, Letchworth1, Rickmansworth2, Royston2, South Mimms Services ( M25), St. Albans 2 , Stevenage1, Ware2, Watford, Welwyn Garden City1 KENT( 12: 00hrs- 13: 00hrs) Ashford, Bexleyheath1, Bromley1, Canterbury, Clackett Lane Services ( M25), Chatham1, Dartford, Gillingham1, Gravesend, Maidstone, Maidstone Services ( M20), Medway Pavilion Services ( M2), Orpington, Rochester1, Sittingbourne1, Strood1, Swanley2, Tunbridge Wells1, Port of Departure ( Dover or Ashford Holiday Inn North) LANCASHIRE & GREATER MANCHESTER ( 04: 00hrs- 06: 15hrs) Accrington1, Ashton-under- Lyne, Blackburn, Blackpool, Bolton, Burnley1, Bury, Chorley1, Cleveleys1, Clitheroe2, Lancaster, Leigh1, Leyland1, Lytham1, Manchester, Morecambe1, Nelson1, Oldham, Preston, Rawtenstall1, Rochdale, Skelmersdale1, Wigan LEICESTERSHIRE & RUTLAND ( 08: 30hrs- 09: 40hrs) Ashby de la Zouch2, Coalville1, Glenfield1, Hinckley1, Leicester, Loughborough1, Lutterworth1, Market Harborough1, Melton Mowbray3, Oakham2 LINCOLNSHIRE ( 05: 00hrs- 09: 00hrs) Boston2, Bourne1, Cleethorpes2, Gainsborough1, Grantham Services ( A1), Grimsby2, Horncastle2, Lincoln1, Louth2, Scunthorpe, Skegness2, Sleaford2, Spalding2, Stamford LONDON/ MIDDLESEX( 10: 30hrs- 12: 00hrs) Barking2, Dagenham2, Enfield, Harrow2, Hornchurch2, Hounslow, London Victoria Coach Station, New Malden2, Rainham2, Surbiton2, Twickenham2, Upminster2, Uxbridge MERSEYSIDE( 04: 00hrs- 05: 30hrs) Bebington1, Birkenhead, Bootle1, Ellesmere Port1, Formby, Heswall2, Liverpool, Prescot1, Southport1, St. Helens, Wallasey1 NORTHAMPTONSHIRE( 09: 00hrs- 10: 00hrs) Corby1, Kettering1, Northampton, Rushden1, Towcester2, Watford Gap Services ( M1), Wellingborough1 NORFOLK( 06: 00hrs- 08: 00hrs) Attleborough1, Dereham2, Diss2, Downham Market2, Gorleston1, Great Yarmouth1, King's Lynn2, Norwich, Thetford1, Wymondham2 NOTTINGHAMSHIRE( 07: 30hrs- 08: 40hrs) Beeston1, Hucknall1, Mansfield, Newark, Nottingham, Retford1, Southwell2, Sutton- in- Ashfield1, Worksop OXFORDSHIRE( 10: 30hrs- 11: 00hrs) Abingdon2, Banbury, Chipping Norton2, Didcot2, Oxford, Witney2 SHROPSHIRE( 06: 30hrs- 07: 30hrs) Ludlow3, Oswestry1, Shrewsbury, Telford, Wellington1 SOMERSET( 06: 30hrs- 08: 30hrs) Bath, Bridgwater, Burnham on Sea2, Clevedon1, Frome2, Gordano Services ( M5), Ilminster2, Sedgemoor Services ( M5), Taunton Deane Services ( M5), Weston Super Mare1, Yeovil2 STAFFORDSHIRE( 07: 00hrs- 08: 00hrs) Burton- upon- Trent1, Cannock1, Hilton Park Services ( M6), Leek1, Lichfield, Newcastle-under- Lyme, Rugeley2, Stafford1, Tamworth1, Uttoxeter1 SUFFOLK( 07: 40hrs- 10: 00hrs) Beccles2, Bury St. Edmunds1, Felixstowe2, Ipswich, Lowestoft1, Mildenhall2, Newmarket2, Stowmarket1, Sudbury2 SURREY( 10: 30hrs- 12: 00hrs) Camberley1, Caterham1, Chertsey2, Croydon, Dorking2, Epsom1, Godalming1, Guildford, Leatherhead, Redhill, Richmond2, Staines1, Sutton1, Woking1 SUSSEX( 09: 00hrs- 12: 00hrs) Arundel1, Bexhill- on- Sea2, Bognor Regis1, Brighton, Burgess Hill2, Chichester, Crawley1, Eastbourne1, Hailsham2, Hastings2, Haywards Heath2, Horsham2, Lewes2, Littlehampton2, Pease Pottage Services ( M23), Seaford2, Worthing TYNE & WEAR( 03: 30hrs- 05: 00hrs) Gateshead, Gosforth, Hebburn2, Newcastle-upon- Tyne, South Shields1, Sunderland, Wallsend, Washington Services A1( M), Whitley Bay1 WARWICKSHIRE( 08: 40hrs- 09: 45hrs) Atherstone2, Bedworth2, Coventry, Nuneaton1, Rugby, Stratford- upon- Avon2, Warwick WEST MIDLANDS( 07: 30hrs- 09: 30hrs) Birmingham ( Centre), Birmingham ( N. E. C.), Brierley Hill2, Brownhills2, Dudley1, Frankley Services ( M5), Halesowen1, Oldbury1, Solihull1, Sutton Coldfield, Stourbridge1, Walsall, West Bromwich1, Wolverhampton WILTSHIRE( 08: 00hrs- 09: 50hrs) Calne2, Chippenham, Devizes3, Leigh Delamere Services ( M4), Membury Services( M4), Salisbury2, Swindon, Trowbridge3, Warminster3 YORKSHIRE - EAST RIDING ( 04: 00hrs- 06: 00hrs) Beverley1, Bridlington1, Cottingham1, Driffield2, Goole1, Hedon1, Hull YORKSHIRE - NORTH( 04: 00hrs- 06: 00hrs) Harrogate, Knaresborough1, Northallerton2, Pickering2, Ripon1, Scarborough1, Selby1, Skipton2, Tadcaster1, Thirsk1, Whitby1, York YORKSHIRE - SOUTH( 06: 00hrs- 07: 30hrs) Barnsley, Conisborough1, Doncaster, Doncaster North Services ( M18), Mexborough1, Rotherham, Sheffield, Woodall Services ( M1) YORKSHIRE - WEST( 05: 00hrs- 06: 30hrs) Batley1, Bradford, Brighouse1, Castleford1, Dewsbury, Ferrybridge Services ( A1), Halifax, Heckmondwike1, Huddersfield1, Ilkley2, Keighley1, Leeds, Normanton1, Otley2, Pontefract1, Pudsey1, Shipley1, Wakefield, Wetherby WALES WALES - NORTH ( 03: 30hrs- 05: 30hrs) Abergele1, Bangor2, Colwyn Bay1, Llandudno Junction2, Llangefni2, Mold1, Prestatyn1, Rhyl1, Wrexham WALES - SOUTH( 04: 00hrs- 08: 00hrs) Barry1, Blackwood2, Bridgend Sarn Services ( M4), Cardiff, Carmarthen, Caerphilly1, Chepstow1, Cwmbran, Ebbw Vale2, Haverfordwest3, Llanelli, Maesteg2, Merthyr Tydfil1, Neath, Newport, Pontypool2, Pontypridd1, Port Talbot, Swansea SCOTLAND SCOTLAND ( 00: 00hrs- 03: 00hrs) Dundee4, Dunfermline4, Edinburgh4, Glasgow4, Hamilton4, Harthill Services ( M8) 4, Perth4, Gretna Services ( M74) 4, Abington Services ( M74) 4 Over 400 to choose from throughout England, Scotland and Wales33 From all joining points in bold the local joining service is FREE OF CHARGE. For all other joining points there is a small supplement as follows: . Joining points followed bynumber 1= £ 10per adult . Joining points followed bynumber 2 = £ 15per adult . Joining points followed bynumber 3= £ 25per adult . Joining points followed bynumber 4= £ 30per adult There is no charge for children aged 0- 11 years. All pick- ups are subject to availability. All times are approximate. Join your feeder coach at your nearest local collection point - we've over 400 to choose from throughout England, Scotland and Wales - then travel to Dover or Portsmouth to meet your tour coach. You can join your holiday from many of the places listed below free of charge, whilst some carry a small supplement - see below for details.

COACHES All coaches feature air- conditioning, reclining seats ( back row seats may not recline), on- board toilets and drink machines. Should the air- conditioning system break down for a period exceeding 12 hours, compensation will be awarded up to a maximum of £ 10 per fare- paying passenger per tour. Feeder coaches, including taxis, minibuses and National Express, operate to and from the U. K. port ( feeder coaches may not have toilets, reclining seats, air- conditioning or drinks facilities). We operate a passenger interchange prior to your Channel crossing. When non- British coaches are used on transfers or tours an on- board toilet may not be available. However, comfort stops will be made during long journeys. ROYAL CONSORTCOACHES Please note that holidays which offer Royal Consort coaches may not use these vehicles as your feeder coach. Feeder coaches to/ from the port will usually be executive coaches. Royal Consort will be available from the port. In the unlikely event we are unable to operate a Royal Consort vehicle for the whole of the overseas part of your holiday, an alternative vehicle will be provided with facilities as close as possible to the standard of facilities on the Royal Consort vehicle, although being able to acquire such a high specification vehicle cannot always be guaranteed at short notice. COACH CREWS & TOUR MANAGERS European tours will be crewed appropriately with at least one driver and an extra driver and/ or a Tour Manager/ host/ hostess. Due to a change in the Drivers' Regulations, there may be an occasional day when only one driver will operate your tour. RESERVED SEATS Seats are allocated on your main tour coach. FRONT ROW SEATS Front row seats can be reserved for £ 25pp on all European tours. This offer is only available for bookings of two or four persons and is subject to availability. In addition to this, seats on the second row can be reserved for a supplement of £ 12pp. Guaranteed front or second row seats cannot be reserved on feeder journeys to/ from the U. K. port. PLEASE NOTE: children under 15 years of age are not permitted to sit in the front seats of any coach. On some coaches the legroom on front seats and seats directly in front of the washroom may be slightly less than that available on other seats due to the presence of a modesty board in front. If your tour is cancelled for any reason and front or second row seats are not available on your new tour you will be refunded the supplement paid. No other compensation will be payable. NO SMOKING All our coaches and feeders operate a ' no smoking on board' policy. SEA CROSSING Channel crossings are by ferry from Dover to Calais, ( 90 mins) or, on selected dates, by Eurotunnel from Folkestone to Calais or vice versa ( 35mins). All timings are approximate. Channel crossings featured on any particular date may change. Crossings from Portsmouth are to Bilbao ( 36hrs). It is not always possible to advise you of a change to Channel crossings prior to the start of your holiday. HOLIDAY FLIGHTS Where flight times are shown, they are for guidance only and may change. The return time shown is arrival in the U. K. Exact flight times will be sent to you and shown on your air ticket or on your final travel documents. All of our holidays are subject to availability and price. Therefore, there may be an additional cost if the fare class we request is unavailable. Under these circumstances, we will offer you the opportunity to book at a higher cost or to select an alternative date. Please call our reservations staff for more information. Flight numbers and latest times will be confirmed with your travel documents. Please see clause 18 of our Booking Conditions. We cannot confirm specific seats for you on an aircraft. We recommend you check- in for your flight three hours before the scheduled time for long haul flights and two and a half hours before the scheduled time for any European holidays. BOOKING YOUR OWN FLIGHTS If you book ground arrangements with us and make your own airline reservation, all flight bookings will be your own responsibility and are subject to the terms and conditions of the airlines involved. In the unlikely event of your flight being cancelled or changed by the airline, we regret we cannot permit the change or cancellation of the Consort Travel holiday arrangements without payment of the applicable charges as set out in our Booking Conditions. YOUR HOLIDAY ACCOMMODATION We have carefully selected all accommodation for its degree of comfort and its location to enable us to operate the applicable excursions. Some hotels we use have annexes for sleeping which are nearby, with meals being taken in the main hotel. Each room usually has twin beds or a double. In some countries twin rooms may consist of separate mattresses and bedding within a double bed frame. The type of beds in your room very often depends on the country you are visiting and, for this reason we cannot guarantee any combination of single and double beds in advance. Should there be more than two people in your party requesting to share one room, the extra beds may be a foldaway/ rollaway type bed. All rooms have private facilities. Where a hotel has been named, we reserve the right to substitute other hotels of a similar or higher standard. PLEASE NOTE: If demand exceeds the service originally contracted on any particular tour, extra availability may be at a higher price than originally advertised. There may be facilities in your room which incur a charge payable locally e. g. mini- safe, film rental, mini- bar etc. Leisure facilities such as swimming pools, saunas etc, where available, may also incur a charge payable locally. Smoking laws in public places vary throughout Europe. SINGLE ROOMS If you book a single room, it is highly likely that you will be allocated a single room and not sole occupancy of a double or twin room. However, should you require a double or twin room, this will be on request only with an added supplement charge if available. LUGGAGE Due to space, weight and health and safety restrictions, you must limit your luggage to one medium- sized suitcase weight limit 20 kilos plus one piece of hand luggage ( max. 5 kilos) per person. NB: Hand luggage must not be stored under the coach seats. We reserve the right to refuse to carry any luggage which exceeds these limits. For air holidays, the airlines own luggage restrictions will apply. You will be notified of these limits with your travel documents. Many of our suppliers, including airlines, also reserve the right to refuse to carry luggage which exceeds the applicable limits. Alternatively, the supplier concerned may ask you to pay additional charges before agreeing to carry any excess luggage. We cannot accept any liability towards you if we, or any of our suppliers, refuse to carry any of your excess luggage or the suppliers impose any such additional charges. If, in the coach driver's opinion, your luggage is overweight, you may be required to empty some of the contents into an additional suitcase on arrival at the port and leave it there, incurring a deposit fee payable at the time. PLEASE NOTE: It is your responsibility to ensure that your luggage is loaded on the coach prior to each departure. Please also see clause 15 of our Booking Conditions. IMPORTANT NOTE: Please ensure that prescribed medication and items of particular value are carried in your hand luggage. For security and safety reasons, airlines do not permit certain items to be carried in hand, or even sometimes hold luggage. Other transport providers have similar rules. We cannot accept any liability if you are prevented from taking any such items on board the aircraft or other form of transport. If you have any queries regarding the items you are permitted to take on board, please contact the airline or transport provider concerned. EXCURSIONS AND ATTRACTIONS Certain excursions are included in the price of your holiday. If you choose not to go on an included excursion, for whatever reason, no refunds will be made. Optional excursions can be booked with your coach driver or Tour Manager and operate strictly subject to availability and demand. The running order of included and optional excursions may be altered without prior notice. PLEASE NOTE: Unless specifically stated, entrance fees to places of interest mentioned in the text are not included. Credit cards and travellers' cheques are not acceptable in payment for optional excursions. CHRISTMAS & NEW YEAR ON THE CONTINENT Please remember that some European countries do not celebrate the festive season in the same way that we do. Often Christmas Eve is the main celebratory event. Restaurants and bars may have shorter opening times and food menus and decorations may reflect their own traditions. Enjoy Christmas and New Year in the continental way, but bear in mind that this is their holiday period also. CHRISTMAS MARKETSOperational dates for the various Christmas markets featured in our brochures are correct at the time of printing. Should any market not take place on the dates advertised, this will be due to circumstances beyond our control and we reserve the right to change the itinerary accordingly. Please also see clause 5 of our Booking Conditions. DOCUMENTS Your travel documents containing departure times, hotel details and coach seating will be dispatched approximately 10 days before departure. Please check these documents immediately on receipt. It is your duty to ensure you have correct and valid documentation. We will not accept responsibility or any liability in respect of those passengers who do not have the correct valid documentation ( including passports and visas). PASSPORTS AND VISAS British Citizens: A full British passport is required by everyone, including infants and children. British passports usually take 2 to 4 weeks to obtain but can take longer. Some countries require up to 6 months' validity on a passport from your return date. There are no visa requirements for European holidays. Requirements may change and you must check the up to date position in good time before departure. All costs incurred in obtaining such necessary documentation must be paid by you, except where specified above. If you are 16 or over and haven't yet got a passport, you should apply for one at least six weeks before your holiday. The U. K. Passport Service has to confirm your identity before issuing your first passport and will ask you to attend an interview in order to do this. Both non- British citizens and British citizens should check the passport and visa requirements with the consulate of the country being visited or travelled through in good time before departure. INSURANCE It is a condition of booking a holiday with us that you take out holiday insurance. Consort Travel offers a comprehensive insurance provided by Rock Insurance Services who are authorised and regulated by the Financial Services Authority ( Firm Reference No. 300317). If you do not take our insurance you must provide us with details of your policy by the date that the final balance of payment is due. Any alternative policy must offer the same or greater protection as our own. We must bring to your attention some of the important features of the policy that we offer. PLEASE NOTE: We do not check alternative policies. HEALTH If you or anyone else on whom the trip depends at the time of taking out the insurance have an existing medical condition which requires ongoing medication, or have been treated or investigated for any medical conditions during the 2 years prior to the commencement of cover OR at any time have had any cardiovascular or circulatory condition NO COVER WILL BE PROVIDED by this insurance for such medical condition( s) UNLESS you contact the medical pre- screening line on 0844 338 6484, and you receive approval of cover for such medical condition( s) for your planned trip, and accept any special terms provided in respect of your existing medical condition( s). The medical screening line must also be notified of any changes in health or prescribed medication prior to the commencement of the trip. CONDITIONS AND EXCLUSIONS The insurance is subject to the conditions and exclusions shown in the policy document. General Exclusions and Policy Conditions apply to all sections of cover. There are also certain exclusions that apply to specific sections of cover. These are clearly set out in your insurance document. PROPERTY CLAIMS Claims are paid based on the value of the goods at the time that they are lost and not on a ' new for old basis' or replacement cost basis. HAZARDOUS HOLIDAY ACTIVITIES All activities listed in your holiday itinerary are covered. Any activities not listed in your holiday itinerary will need to be disclosed to Rock Insurance Services on 0844 482 0686. COOLING OFF PERIODYour insurance contains a cooling off period of 14 days, during which you can return the policy and get a refund if you have a justifiable reason for being dissatisfied with the conditions, providing you haven't travelled or made a claim in the meantime. LAWUnless specifically agreed, this insurance shall be subject to English law and the exclusive jurisdiction of the courts of England. POLICY LIMITS Most sections of your insurance have limits on the amounts the insurer will pay under that section. Some sections also include specific limits, e. g. for any one item or for valuables in total. POLICY EXCESSClaims under most sections of your insurance will be subject to an excess ( except Gold Cover where there are no excesses whatsoever). When an excess is applicable, you will be responsible for paying the first part of the claim. COMPLAINTS Your insurance contains a complaints procedure that tells you what steps you can take if you wish to make a complaint. LOSS OF PERSONAL PROPERTY You mustreport any loss or theft of personal property to the local police within 24 hours. Keep a note of where you reported the loss or theft and obtain a written report/ crime reference number from the local police. If your property is not recovered by the time you return home, please contact your insurance company immediately. NON U. K. RESIDENTSWe regret we can not offer non- U. K. residents travel insurance. CURRENCY You will require local currency to use during your holiday. Exchange facilities are not guaranteed in any of the hotels we use. Please check with your travel agent, foreign exchange or bank, or call us if you are unsure of the currency required for an individual country. HEALTH REQUIREMENTS At the time of going to print, no vaccinations are required for holidays in Europe. However, this situation may change and it is advisable to check with your doctor or the Department of Health before travelling. Information on health is contained in the Department of Health leaflet T7 ( Health Advice for Travellers) available from the Department of Health on 0870 1555 455 or via its website www. dh. gov. uk and most Post Offices. MEDICAL SERVICES The European Health Insurance Card ( EHIC) has replaced the old E111. If you are a U. K. resident, you are entitled to medical treatment that becomes necessary, at reduced cost or sometimes free, when temporarily visiting a European Union ( EU) country, Iceland, Liechtenstein, Norway or Switzerland. Only treatment provided under the state scheme is covered. However, to obtain treatment you will need to take a EHIC with you. NB: For customers travelling to the Channel Islands your EHIC card is not recognised. You must check your own Travel Insurance Policy will cover your medical costs in the Channel Islands. A EHIC provides limited protection and is not a substitute for travel insurance. APPLYING FOR A EUROPEAN HEALTH INSURANCE CARD( EHIC) APPLYING ONLINE The quickest and easiest way to apply for an EHIC is online at www. ehic. org. uk. Your card will be delivered within seven days. APPLYING BY PHONE To apply by phone, call 0845 606 2030 and have the information listed previously ready. When your application is completed, your card will be delivered within 10 days. APPLYING BY POST To apply by post, pick up the EHIC form and pre-addressed envelope from the Post Office. Your card will be delivered within 21 days. For a nominal fee, the Post Office will check your completed application form and forward it for processing. This service is optional. There is space for up to four dependent children on the application form. If you apply online or by telephone, you can apply on behalf of more children. YOUR DESTINATION The general standards of safety, hygiene, fire precautions etc. vary from country to country and can, in some instances, be lower than you are used to in the U. K. The monitoring and enforcement of such matters is governed by the authorities of the country and overseas supplier of the services concerned. It is the requirements and standards of the country in which any services which make up your holiday are provided which apply to those services, and not those of the U. K. TRAVEL ADVICE The Foreign and Commonwealth Travel Advice Unit may have issued information about your holiday destination. You are advised to check this information on BBC2 ( Ceefax) page 470 onwards or on the internet at www. fco. gov. uk/ knowbeforeyougo. Alternatively, you can contact the FCO Travel Advice Unit on 0870 606 0290. CHILDREN & INFANTS We are unable to accept bookings for children under 8 years old. Customers aged 16 and under at the time of travel must be accompanied by an adult, parent or guardian aged at least 18 years old. We reserve the right to refuse to carry any passenger not complying with the above, and levy full cancellation charges, as detailed in the Booking Conditions. PREGNANT WOMEN Due to circumstances such as rough conditions on ferry crossings and changes in air pressure on board aircraft and in mountainous regions, women who are more than 28 weeks pregnant at the time of departure are not permitted to travel on our holidays. PRICES & BROCHURE ACCURACY CHANGES & ERRORS Our brochures are produced many months in advance of your holiday, and whilst every effort is made to ensure the accuracy of the brochure and prices at the time of printing, regrettably, errors do occasionally occur. Also, changes may have to be made. Maps, where featured, are for illustration purposes only and are not to scale. Whilst we endeavour to maintain brochure prices, we must reserve the right to increase or decrease them at any time after brochure publication as our costs change and exchange rates fluctuate. We also have the right to correct errors. The current prices of our holidays are shown on our website and are available by telephone. You must, therefore, ensure you check all details of your chosen holiday ( including the price) with us ( directly or through your travel agent) at the time of booking. PRIVACY STATEMENT Consort Travel is a data controller. In order to process your booking, we need to collect certain personal details from you. These include, where applicable, the names and contact details of party members, next of kin details, passport information, credit/ debit card or other payment details and special requirements such as those relating to any disability or medical condition which may affect the chosen holiday arrangements or any insurance you wish to purchase and any dietary restrictions which may disclose your religious beliefs. We need to pass on your personal details to the companies and organisations who need to know them so that your holiday can be provided ( for example your airline, hotel, other supplier, insurance provider, credit/ debit card company or bank). Such companies and organisations may be outside the European Union, Norway, Iceland or Liechtenstein, if your holiday is to take place or involves suppliers outside these countries. We may store and use your personal details ( except sensitive personal details) for future marketing purposes ( for example, sending you a brochure or details of a promotion, including by email or telephone). We may also pass your details onto other companies in our group or selected suppliers so that they may send you information on their products and services ( including financial services) which we feel may be of interest to you. If you do not want us to do any or all of these things, please let us know at the time of booking or at any time subsequently by sending an e- mail to unsubscribe@ consorttravel. com or by telephoning or writing to us. Except as permitted by the Data Protection Act, we will only deal with the personal details you give us as set out above unless you agree otherwise. You are generally entitled to ask us what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We will charge a fee to respond to such a request. We promise to respond to your request within 40 days of receiving your written request and fee. In certain limited circumstances we are entitled to refuse your request. If you believe that any of your personal details which we are processing are inaccurate or incorrect please contact us immediately. For our full privacy statement in respect of these details please consult our website. EARLY BOOKING SPECIAL OFFERS Any early booking special offers featured on our holiday pages or website can not be used in conjunction with any other offers. THINGS YOU NEED TO KNOW... Important information to help you get the most out of your Consort holiday GREAT- VALUE TRAVEL INSURANCE THAT'S WORTH ITS WEIGHT IN GOLD! Although Consort Travel takes every care to make sure your holiday is happy and relaxing, we still urge you to safeguard your holiday with the travel insurance we offer. Why? Quite simply, the travel insurance Consort Travel offers is right for our customers' needs. You want good, reliable cover at a sensible, low price. And with Consort Travel, that's exactly what you get. The insurance we offer is provided by Rock Insurance Services Limited and includes emergency medical and dental costs, loss or theft of personal possessions, missed departure, cancellation and curtailment, and much, much more. ( In fact, over the years, many of our customers have commented on the fast, fair treatment they have received when they did have to make a claim). Your policy provides 24- hour assistance for medical emergencies overseas. Tel: 0044 ( 0) 844 338 6480 quoting your Consort Travel booking reference and scheme reference rock/ consort/ 2008 ( 08R55). The premiums shown on our brochure pages are for Standard Cover for guests aged under 66 on the day of departure. The supplement for Gold Cover starts from as little as £ 6 per person. Guests aged 66 and over on the day of departure will be charged an additional premium - please call for details. Here is a summary of the main terms and benefits. Full details of the policy are available on request. DEMANDS AND NEEDS STATEMENT This travel insurance policy will suit the demands and needs of an individual, or group ( where applicable) who have no pre- existing medical conditions, are travelling to countries included within the policy terms and who wish to insure themselves against the financial impact of specified unforeseen circumstances/ events relating to or occurring during the trip. Full details of these circumstances/ events, levels of cover and terms and conditions can be found in the policy booklet. IMPORTANT You may already possess alternative insurance( s) for some or all of the features and benefits provided by this product. It is your responsibility to investigate this. We will not provide you with advice about the suitability of this product for your individual needs. We will, however, be happy to provide you with factual information to aid you in making your own informed buying decision. Consort Travel Services Limited are an Appointed Representative of ITC Compliance Limited who are authorised and regulated by the Financial Services Authority. SECTIONSTANDARD COVERGOLD COVER OF COVERINSUREDEXCESSINSUREDEXCESS MEDICAL £ 1,000,000£ 35£ 10,000,000NIL PERSONAL LIABILITY£ 2,000,000£ 35£ 2,000,000NIL LEGAL ADVICE£ 10,000£ 35£ 50,000NIL PERSONAL ACCIDENT£ 10,000NIL£ 30,000NIL PERSONAL POSSESSIONS£ 1,000£ 35£ 1,500NIL MONEY£ 150£ 35£ 500NIL 34